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Rule catalogue · Coverage and demand

Every position slot in the day gets a controller

Breaking it leaves a quarter-hour of an operational position with nobody allocated to work it.

Applies
when positions are allocated on the day
Enforcement
Hard or soft, set per organisation
Who sets it
An administrator in your instance
Roster style
tactical (quarter-hour position allocation)

configuredCompiled from the product source on 12 September 2026

What coverage and demand rules protect

The demand side of the problem. These rules make sure every required slot is filled and, just as importantly, that people are not assigned to shifts nobody asked for. The second half is easy to forget and expensive: an over-staffed morning is a cost, and it is also a person who could have been resting or covering a genuine gap somewhere else.